Privacy Policy
Last updated: January 1, 2025
Information We Collect
Rob's Heating & Cooling collects information you provide directly to us, such as when you contact us for services, request estimates, or subscribe to our communications.
Personal Information may include:
- Name, email address, phone number
- Service address and property information
- Service history and preferences
- Payment information for services rendered
How We Use Your Information
We use the information we collect to:
- Provide and maintain our HVAC services
- Process service requests and scheduling
- Send service reminders and maintenance notifications
- Respond to customer inquiries and provide support
- Improve our services and customer experience
- Comply with legal obligations and protect our rights
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in our business operations
- When required by law or legal process
- To protect the rights and safety of our company and customers
- In connection with a business transfer or acquisition
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and provide personalized content. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us: